Privacy Policy
At qutolralilue, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you engage with our financial organization services. Last updated: January 15, 2025.
Information We Collect
Personal Information
We collect information you provide directly to us, including your name, email address, phone number, and financial details necessary for our educational services. When you contact us through our website or phone, we may record this information to better serve your needs.
Automatically Collected Information
When you visit our website, we automatically collect certain technical information about your device and browsing behavior. This helps us understand how people use our site and improve our services accordingly.
UK GDPR Compliance
As a UK-based organization, we comply with the Data Protection Act 2018 and UK GDPR requirements. You have specific rights regarding your personal data, and we're committed to honoring these rights transparently.
How We Use Your Information
We use your personal information to provide financial education services, communicate with you about programs, and improve our offerings. Here's what happens with your data:
| Purpose | Legal Basis |
|---|---|
| Providing educational services | Contractual necessity |
| Marketing communications | Legitimate interest (with opt-out) |
| Service improvement | Legitimate interest |
| Legal compliance | Legal obligation |
We never sell your personal information to third parties. Any sharing of data occurs only when necessary to provide our services or when required by law.
Your Rights and Choices
Under UK data protection law, you have several important rights regarding your personal information. We make it straightforward to exercise these rights.
Access and Portability
You can request a copy of all personal data we hold about you. We'll provide this information in a commonly used electronic format within one month of your request. There's no charge for this service unless your request is excessive or repeated.
Correction and Deletion
If any information we hold is inaccurate, you can ask us to correct it. You also have the right to request deletion of your personal data, though we may need to retain some information for legal or legitimate business purposes.
Data Security and Retention
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Security Measures
Retention Periods
We retain personal information only as long as necessary for the purposes outlined in this policy. Generally, we keep contact information for active clients during the relationship and for seven years afterward for regulatory compliance. Marketing data is retained until you opt out or we determine it's no longer relevant.
Cookies and Tracking
Our website uses cookies to enhance your browsing experience and help us understand how people interact with our content. You can control cookie settings through your browser preferences.
Types of Cookies We Use
Essential cookies keep our website functioning properly. Analytics cookies help us understand visitor behavior and improve our services. We don't use advertising cookies or track you across other websites.
You can disable cookies entirely, but this may affect some website functionality. Most browsers allow you to control cookies on a site-by-site basis.
Third-Party Services
We work with carefully selected third-party service providers who help us deliver our educational programs. These partners are bound by strict data protection agreements and can only process your information for specified purposes.
We conduct due diligence on all third-party providers to ensure they meet our privacy and security standards. Any international data transfers are protected by appropriate safeguards.
Updates to This Policy
We review and update this privacy policy regularly to reflect changes in our practices and legal requirements. When we make significant changes, we'll notify you by email or through a notice on our website before the changes take effect.
Minor updates that don't materially affect your rights may be made without individual notification. We encourage you to review this policy periodically to stay informed about how we protect your privacy.
Contact Us About Privacy
If you have questions about this privacy policy or want to exercise your data rights, we're here to help. Our team responds to privacy inquiries within 48 hours.
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you're concerned about how we handle your personal data.